We are pleased to offer to our families limited access to their child's health records via the Patient Portal.  To access the portal, visit https://portal.plateaupediatrics.com. The portal is accessible via your desktop, laptop, tablet, or smartphone. 

To access the new patient portal, visit https://patientportal.intelichart.com The new portal is accessible via your desktop, laptop, tablet, or smartphone. To download the smartphone app, visit the Google or Apple Store and search for “Intelichart Patient Portal”. If you have not yet signed up for our new portal, please call us at (931) 707-8700 or come by the office.

Please continue to use the old portal for completing well exam questionnaires, requesting appointments, and sending urgent portal messages. We will let everyone know when we begin phasing out the old portal and completing the transition to the new portal.

Creating A Portal Account

If your children are established patients of Plateau Pediatrics, you will need to call our office and provide us with your e-mail address.  We will then provide you a temporary password, which will allow you to log in. Please note that temporary passwords expire within 24 hours.  If you need help setting up an e-mail address we will be happy to assist you! You can call us at (931) 707-8700 or stop by the office during normal business hours.  Please note that only patients, legal parents and guardians may create a portal account.  Court documentation is required to prove guardianship.  Patients 18 and over will not be accessible on the portal by parents or guardians unless appropriate court documents are presented in the office. We apologize for any inconvenience this may cause.

If your children have not yet established care at Plateau Pediatrics, you can visit our portal at https://portal.plateaupediatrics.com and register.  Once you have reached the portal home page, click on "Create Account" and follow the prompts. 

Completing Questionnaires using your portal account

You can now complete questionnaires for your child's well exam using your Portal account. To find out more about completing questionnaires online click here.