plateaupediatrics

NEXPLANON Update

Sun, 17 May 2026 05:24:35 GMT

NEXPLANON is now approved for up to 5 years!

NEXPLANON ® (etonogestrel implant) is a prescription, long-acting, reversible contraceptive that is placed just under the skin in the inner arm. Once in place, it releases a continuous, low dose of hormone to help prevent pregnancy. Previously, it was approved for use for up to 3 years.

Recently, the Food and Drug Administration (FDA) extended the duration of use of Nexplanon for the prevention of pregnancy in women to up to 5 years.

If you already have a NEXPLANON in place, there is nothing that needs to be done. Rather than needing to be replaced at the 3-year mark, if can now remain for up to 5 years. Our office has updated our recall process and will reach out to you prior to the end of the 5th year to remind you to schedule the removal or replacement of your NEXPLANON.

Please feel free to contact our office at 931-707-8700 if you have any questions.

Community Compass

Sun, 17 May 2026 05:23:37 GMT

Search for free or reduced cost services on https://communitycompass.tn.gov/ by entering your zip code and clicking search . You will find community resources for

Food
Housing
Transportation
Clothing
Health services
Legal Aid
Education
Work
And more!

TennCare/CoverKids Diaper Benefit

Sun, 17 May 2026 05:21:09 GMT

TennCare and CoverKids members under the age of two qualify for up to 100 diapers a month at no cost.. Confirmed, local participating pharmacies are Food City and Kroger. For a list of additonal partcipating pharmacies across the state, click here .

Key information about the benefit:

Diapers are available at participating pharmacies across the state. You can find a participating pharmacy at TN.gov/TennCare/diapers .
You don’t need a prescription; simply present your child’s pharmacy ID card at the counter. If your child is a newborn without a card, the pharmacy can use the mother’s pharmacy ID card or Social Security number.
TennCare will cover popular diaper brands and offer a variety of diaper types to meet your family’s needs. Current brands are Huggies, Pampers, and Cuties. For more information on diaper brands and types, visit TN.gov/TennCare/diapers .
Your pharmacy may not stock all the brands covered or have a stocked supply of your preferred brand. You may want to call your pharmacy ahead of time.
There is no cost or copay.

Learn more about the benefit: TN.gov/TennCare/diapers

Los miembros de TennCare y CoverKids menores de dos años califican para recibir hasta 100 pañales al mes sin ningún costo.

Información clave sobre el beneficio:

Los pañales se entregan en farmacias participantes en todo el estado. Puede encontrar una farmacia participante en TN.gov/TennCare/diapers .
No necesita receta de su doctor; simplemente preséntele al cajero la tarjeta de identificación de farmacia de su hijo. Si su hijo es un recién nacido sin tarjeta, la farmacia puede usar la tarjeta de identificación de farmacia o el número de Seguro Social de la madre.
TennCare cubre marcas populares de pañales y ofrece una variedad de tipos de pañales para satisfacer las necesidades de su familia. Para obtener más información sobre marcas y tipos de pañales, visite TN.gov/TennCare/diapers .
Es posible que su farmacia no tenga en existencia todas las marcas cubiertas o que no tenga en existencia su marca preferida. Sería conveniente llamar a su farmacia para preguntar antes de ir.
No hay costo ni copago.

Averigüe más sobre el beneficio: TN.gov/TennCare/diapers

2025 Patient Satisfaction Survey Results

Sun, 17 May 2026 05:18:36 GMT

Our annual Patient Satisfaction Survey ran during a three week time span in April and May 2025. We are pleased to provide the results of the survey, accessible here . Should you have additional feedback, or would like to speak with a member of our administrative team, please contact our office at (931) 707-8700.

2024 Patient Satisfaction Survey Results Are Now Available

Sun, 17 May 2026 05:17:16 GMT

We have completed our 2024 Patient Satisfaction Survey. We were very pleased with the results of this years survey. Results are available now, you can read a PDF version of our results here .

Counseling Services Now Available

Sun, 17 May 2026 05:15:16 GMT

About Mrs. Jennifer:

Jennifer May was born in Cincinnati, Ohio, but was raised in Chattanooga, Tennessee, where she attended Chattanooga State and graduated with honors with an A.A. in Early Childhood Education. After staying at home to raise her 4 children, she attended Liberty University where she graduated magna cum laude with a B.S. in Psychology. She is currently a student at Liberty University completing her M.A. in Clinical Mental Health and will be pursuing licensure in the state of Tennessee to become a Licensed Professional Counselor. She has performed her internships and practicum in Crossville, TN at both the TAD Center and Plateau Pediatrics. She and her family have called Crossville home for over 20 years.

What to expect:

A friendly and safe environment where your child can work through anxiety, depression, grief, loss, and other life circumstances that may have them feeling overwhelmed.
Your child comes first. They are a person who is not defined by their struggles. We believe they have what it takes to overcome life’s circumstances and be successful.
A holistic approach to counseling that involves your child’s medical professional which will provide continuity of care.
Counseling using trauma-informed, evidence-based models, including CBT, and other interventions that will be tailored to your child’s specific needs.

To schedule an appointment call our office at (931) 707-8700 or send us an appointment request using your portal account .

2023 Patient Satisfaction Survey Results Are In!

Sun, 17 May 2026 05:12:14 GMT

Plateau Pediatrics 2023 Patient Satisfaction Survey results are in!

Plateau Pediatrics conducted another patient satisfaction survey for two weeks in July and August 2023. As in previous surveys, we offered the survey electronically via our tablets as well as a QR code that parents could use on their mobile phones.

New this year, we also offered the survey via a text link. A double sided, printed survey was also offered for those that did not desire to do the survey electronically. During the survey period, 113 surveys were completed. We were very pleased with the feedback and appreciate all of those who participated. We would like to share our 2023 Plateau Pediatrics Patient Satisfaction Survey results with you.

To view the survey in PDF format, please click here .

Plateau Pediatrics Offers Sliding Scale Discount

Sun, 17 May 2026 05:10:48 GMT

Did you know Plateau Pediatrics offers a sliding scale discount to uninsured and under-insured families?

Plateau Pediatrics offers sliding scale discount to uninsured and underinsured patients.

Plateau Pediatrics serves all patients, regardless of the ability to pay. Discounts for essential services are offered to uninsured or under-insured patients depending upon family size and income (sliding scale discount). Uninsured or under-insured patients may apply for a discount by filling out and returning a service discount application . Discounts must be approved prior to services.

For questions about the sliding scale discount, please call our office at (931) 707-8700 x 4.

TennCare Mileage Reimbursement Program

Sun, 17 May 2026 05:07:08 GMT

TennCare offers mileage reimbursement to non-emergency medical appointments.

If you have access to transportation and your child has TennCare, you could be eligible for mileage reimbursement for trips to and from non-emergency medical appointments under the TennCare Mileage Reimbursement Program . This program is voluntary and pays members $0.50 per mile for eligible medical trips.

To request reimbursement, you will need to fill out the Mileage Reimbursement Program Trip Log and Claim Form . Your medical doctor must sign the form on the day of your appointment and the form must be submitted within 180 days from the date of your appointment. Submitted forms should be sent to Tennessee Carriers. For additional informaton, including where to send the form, read the Tennessee Carriers Mileage Reimbursement Instructions .

Members without access to transportation can still get rides to and from non-emergency medical appointments by calling Tennessee Carriers at least 72 hours prior to the appointment. Amerigroup members, please call 866-680-0633 . United HealthCare members, please call 866-405-0238 .

Cumberland County Schools Child Find Program

Sat, 16 May 2026 16:45:08 GMT

Is your child struggling in school or at home? Cumberland County Schools offers a Child Find Program that may help your child.